At LMC, we pay special attention to the interactions that occur before, during, and after our patients have undergone a procedure. Our goal is to constantly improve the performance and engagement of our employees while consistently adhering to LMC’s mission, vision and values in order to provide the best possible experience for our patients. In order to gauge how we are performing in these areas, we have designed a Patient Experience Survey (PEX), which is run by a dedicated PEX Department at LMC. The PEX survey represents a critical component of our ability to continuously improve the care we provide to patients, and helps us understand any comments, concerns, and specific suggestions that patients may have. The following infographic provides a detailed description of our patient experience survey: